TCP-Logo-2017-300x165

General Principles

The Center Project (“The Center Project” or “we” or “us” or “our”) is a 501(c)(3) nonprofit organization with a MISSION to provide a safe, affirming space to learn, grow, build community, and access support and resources. We provide community resources, like a curated library, a gender affirming healthcare provider list, a closet with free clothing for LGBTQIA+ folks in need, and supportive programming and activities for LGBTQIA+ youth, parents, and transgender and non-binary adults. We also provide resources to improve the well-being of LGBTQIA+ people in Missouri through inclusivity education, community outreach, and collaborative partnerships with other groups doing equity and justice work.

The Center Project also welcomes you to support our mission by making a donation to The Center Project (“Donations”). This privacy policy (“Privacy Policy”) provides our general privacy terms and also specifically explains our information collection and use practices relating to the following: (i) the Website, and (ii) any Donations you may make to us.

You should know a few things about our privacy practices. Unless otherwise required by law, we will not disclose sensitive information you share while using our webservices.

You should also know that, in addition to the information you knowingly provide to us, we may collect certain information automatically from your use of the Website, including internet protocol (“IP”) addresses, de-identified web browser information, internet service provider (“ISP”) data, referring/exit pages, operating system, date/time stamp, location, and click data, and a unique identifier associated with your browser or device. Some of this information that is automatically collected is later passed along to third parties like Google and Facebook to increase awareness about our services, to attract new volunteers, and to encourage more funding.

Please read this Privacy Policy carefully. If you want to learn more about the information collection, use, and disclosure practices for various aspects of The Center Project (e.g., the Website and/or Donations), use the links above to jump to the relevant section of the policy. The Center Project strongly respects your privacy; we will not share your personal information except as disclosed in this policy.

This Privacy Policy is subject to change, so you are encouraged to review it from time to time. We reserve the right to alter, modify, update, add to, subtract from, or otherwise change this Privacy Policy. Any changes will become effective upon being posted unless we tell you otherwise. We will post any changes on this page, and update the “Last Updated” date at the top, so be sure to check back periodically to stay aware of any changes.

By using the Website or our Crisis Services, or by making a Donation, you agree to this Privacy Policy.

Information Collection, Use, and Disclosure

The Center Project’s Website

Information Collection

During your use of the Website, you may be prompted to provide personally identifiable information, including your name, location, and email address. We also may collect certain information automatically from your use of the Website, such as IP addresses, de-identified web browser information, ISP data, referring/exit pages, operating system, date/time stamp, location, and click data, and a unique identifier associated with your browser or device.

A cookie is a small text file sent by a web server to a user’s browser that is used for authentication, record-keeping, and tracking a user’s activity on a website. Although we may use cookies on this site, we do not link them to personally identifiable information.

Volunteers and job applicants may also submit personally identifiable information to this Website when applying to work with The Center Project. For volunteers and employee applicants, we may collect information including name, address, email address, phone number, birthdate, URLs, education information, employment information, social media account handles, and other information those individuals provide to us as part of their applications. Employee and volunteer applicants may also be prompted to enter information such as confirmation of ability to work in the U.S., confirmation of their requirement for a visa, race, age, gender identity, employment information, education information, disability status, medical information, financial information, veteran status, familial status, sexual orientation, and information related to personal references.

Information Use

We use the information we collect about you to provide this Website and our Services. We may also use your information to improve our Services, contact you when necessary, provide anonymous reporting internally, and fulfill your requests. For applicants, volunteers and employees, we use their personally identifiable information to make staffing decisions, as appropriate and as permitted by applicable laws.

We also provide certain information to third-party service providers to optimize the Website’s functionality and improve our Services. For example, we work with third-party service providers, such as Google and Facebook, to analyze your use of the Website and to provide advertising services where we deliver advertisements to you regarding The Center Project’s services and events on our website and on third-party sites. We only partner with entities like Google and Facebook to advertise The Center Project Website and Services, to increase awareness about our services, to attract new volunteer counselors, and to encourage more funding. The analytics data we collect is used to help us improve the functionality of the Website and Donations.

You may receive an initial email after you sign up for emails on the Website. We may also communicate with you in response to your inquiries as necessary. From time to time, we may send you announcements and newsletters about The Center Project. You may unsubscribe from the mailing list in order to stop receiving them.

The Center Project may occasionally conduct promotions such as sweepstakes, contests, giveaways, and other promotions. Participation in these promotions is voluntary, and you have a choice of whether or not to disclose any of your information relating to those promotions. In the course of operating any of those promotions, we may collect additional information from you. Please refer to the terms and conditions regarding a particular promotion for additional information.

Information Disclosure

We may use third-party service providers to perform services on our behalf, including administering announcements and newsletters. These service providers are prohibited from using your personally identifiable information for any other purpose. Any use and sharing of information gathered through promotions and newsletters will be disclosed to you during the sign-up process.

We may also disclose personally identifiable information we collect from you to third parties if we believe disclosure is necessary: (i) to comply with the law, including in response to a subpoena, court order, government request, or other legal process; (ii) to protect the interests, rights, safety, or property of The Center Project, our affiliates, officers, directors, employees, volunteers, representatives, other related parties, or the individuals we serve; (iii) to enforce our Terms (including this Privacy Policy); (iv) in connection with a sale, merger, or corporate reorganization of The Center Project or our affiliates, or the transfer of any of our operations, or (v) to address fraud, security (physical or cybersecurity), technical issues, or to operate or improve this Website or our infrastructure systems.

Advertising

As stated above, the information we may provide to Google, Facebook, and other advertising providers may include your IP addresses, web browser information, ISP data, referring/exit pages, operating system, date/time stamp, location, click data, and a unique identifier associated with your browser or device. This information is primarily used to analyze trends, to administer the Website, and to gather demographic information about our user base as a whole. However, this information may also be used by third parties such as Facebook to serve you certain advertisements as part of their re-targeting practices.

How We Respond to Do Not Track Signals

California law requires us to let you know how we respond to web browser Do Not Track (DNT) signals. We do not respond to DNT signals.

Donations

Information Collection

When we collect donations, we may collect information including name, email address, birth date, phone number, billing address, financial information, education information, employment information, age, race, gender, gender identity, sexual orientation, and any other information that you provide to us while making a donation or is necessary to complete the donation. We may also use third-party sources to collect additional information about donors.

Information Use

We may use service providers to verify and process your payment. Except as may be required by law, we will not otherwise share your personal information without your permission. We will not send you charitable solicitations from outside entities on their behalf. To the extent that any donations are processed by means of a third-party service provider for initiatives benefiting The Center Project, we will only engage with providers who confirm they will not share your contact information with other nonprofit organizations, marketers, or any other third party. We may also verify your personal information with third parties in the course of processing a gift, event registration, or other related donor activity. By making a donation, you agree that your personal information will be handled as described in this Privacy Policy.

Other Information Disclosure

We may disclose personally identifiable information we collect from you to third parties if we believe disclosure is necessary: (i) to comply with the law including in response to a subpoena, court order, government request, or other legal process; (ii) to protect the interests, rights, safety, or property of The Center Project, our affiliates, officers, directors, employees, volunteers, representatives, other related parties, or the individuals we serve; (iii) to enforce our Terms (including this Privacy Policy); (iv) in connection with a sale, merger, or corporate reorganization of The Center Project or our affiliates, or the transfer of any of our operations, or (v) to address fraud, security (physical or cybersecurity), technical issues, or to operate or improve our Services or infrastructure systems.

You may voluntarily remove your name and/or contact information from our internal marketing and communication lists (i.e., “opt out”) by contacting us in writing at opt-out@thecenterproject.org. We may identify you by name as a donor in our annual report and other public documents. You may choose to have gifts listed in public as “anonymous” by contacting us in writing at opt-out@thecenterproject.org or by marking “anonymous” at the time of your donation. You must request removal if you do not want your name to potentially appear in public as a supporter, and in limited circumstances we may need to disclose your name if required by law. Please note that The Center Project reserves the right to contact you regarding gifts even after you have removed yourself from marketing and communications lists.

To the extent that you use our Website, please see our information collection and use practices disclosed above.

Children Under 13 Years of Age

As a 501(c)(3) nonprofit organization, The Center Project is not subject to the Children’s Online Privacy Protection Act (COPPA). However, we take children’s privacy seriously, and we encourage users and their parents to review this Privacy Policy and our Terms of Service to understand our information collection practices.

Your Choices Regarding Personal Information

You have certain choices concerning our collection, use, and sharing of personal information about you. For example, if you have requested marketing email communications from us (e.g., newsletters and communications regarding our Sponsors) but do not wish to receive further information, you may “opt out” of receiving these by following the instructions contained in those email messages. If any of your personally identifiable information changes, or if you no longer desire to receive email communications from us, you may edit or delete your information by unsubscribing from the mailing list. At any time, you may also change your browser cookie settings.

Certain laws enable individuals to request information concerning whether their data has been disclosed to third parties for direct marketing purposes. We never share your data with third parties for their own marketing purposes, but the information we share with Facebook may be used to deliver you certain advertisements.; this is solely to increase awareness about our services, to attract new volunteer counselors, and to encourage more funding.

International Transfers

We are based in the United States. While we do not actively service or target international users, if you are an international user, the information you submit to us and that we automatically collect as a result of your using the Website will be transferred to the United States, where the privacy and data protection rules may differ from those in your country.

Information Security

We are committed to maintaining your confidence and trust, and we take security measures to protect your information. However, no transmission or electronic storage of information is guaranteed to be secure. We therefore urge you to always use caution when transmitting information over the internet. Despite all of The Center Project’s security procedures, the internet is not a perfectly secure environment, and The Center Project cannot guarantee protection from intruders or interceptors. You further agree to use our Website and submit information at your own risk. You agree that The Center Project has no liability regarding unauthorized access to our Website or Crisis Services.

Interpretation of Privacy Policy

The terms “or” and “including” and similar terms will be interpreted non-exclusively to mean “and/or” or “including, but not limited to” or the equivalent, respectively.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

The Center Project
P.O. Box 521
Columbia, MO 65205
privacypolicy@thecenterproject.org